Acknowledgement and Acceptance

This site provides you the ability to apply for a visa on line. By using this site you signify your agreement to the terms, conditions and notices of this policy.

Violating this policy grants us the authority to take action to restrict or terminate your access to our services. We reserve the right, at our discretion, to update or revise this policy. Please check back periodically to review any changes to this policy.

Disclaimer of Warranties

As the industry professionals with over 30 years of Foreign Service and international travel experience, we will exhaust every effort to obtain your travel visa in time for your travel abroad. Unfortunately, however, there may be circumstances and unavoidable delays that are beyond our control. Unexpected or unannounced Embassy or Consulate closures, inclement weather conditions or computer system shutdowns are just a few examples of circumstances that can delay the processing or the delivery of your documentation.

The country entry requirements for passports and visas and related information are established by sovereign nations and are subject to change without notice. While G3 Visas & Passports strives to provide current and complete information, G3 Visas & Passports cannot and does not guarantee that the information supplied is the most current and complete.

In engaging G3 Visas & Passports it is acknowledged and agreed by the customer that G3 Visas & Passports cannot and does not accept responsibility for any loss of or damage to customer’s passport, visas or other documents while in possession of third parties other than G3 Visas & Passports including but not limited to courier services, delivery services, postal services, or any Embassies or Consulate offices, or any expenses losses of other damages of any kind incurred by anyone as a result of or damage to such documents. Furthermore, it is agreed that the sole remedy against G3 Visas & Passports for damages in connection with the failure to obtain a requested visa, passport, or any other travel related document from a consular post of a foreign government, shall be the return of the service fee charged.

While we carefully check the accuracy of all travel related documents released by Consulates before they are returned to the clients based on the information they provided, it is ultimately applicants’ responsibility to ensure that their visas are correct and complete.

When visas are required they are necessary entry documents, but they do not guarantee entry into a foreign country. Immigration Officers at the point of entry abroad will review visas and/or other documents and make the final determination as to whether entry will be permitted, the purpose of entry and the length of stay.

Embassy/Consulate officials have the right to request additional documentation at their discretion in order to issue a visa. The Consulate is the ultimate issuing authority for all visas, therefore Generations Visa Service will not be held responsible for any delays, cancellations, financial and other losses due to inaccuracies, denial or delay in visa processing. Visa applications may be rejected due to incomplete forms, improper photos or even false or incorrect information provided by the traveler and are subject to losing the fees paid to that Embassy/Consulate. In the case where a visa application has been rejected due to any of the above reasons, and not due to any misrepresentation on the part of G3 Visas & Passports, the service fee will also be non refundable. If the order is canceled during processing, a cancellation fee of 50% of the service fee will apply per person. If for any reason you wish to cancel a service before your passport and other supporting documents were received by G3 Visas & Passports you can do so without any penalties or charges by notifying Customer Service Department. You will receive a full refund of any fees paid for this particular service and for return shipping (if prepaid).

Service and shipping fees will be charged upfront upon completion of online verification. All fees are per person, per visa or application, except the $ 20.00 overnight shipping/handling fee, which is per 8 oz., weekday delivery to a continental U.S. address (for Saturday delivery, add an additional $16.00 to the shipping). These shipping fees are not applicable when we utilize your pre-addressed return air bill showing billing to your account.

The G3 Visas & Passports fee paid and agreed to is non-binding and is valid only if you allow the specified processing time and the documents received are in order. This also presumes that if additional documentation must be submitted after receipt of original request, “Regular” processing time may become “Express” and “Express” may become “Rush”. In these cases additional fees will apply. We will personally contact each traveler if additional documents are required before processing of the request can take place.

All costs, including Consular and shipping fees can be charged to any credit card, without incurring any additional G3 Visas & Passports fees outside the fees associated with orders.